1. Purpose of this policy
This Data Collection Policy sits alongside our Privacy Policy and explains, specifically, what data this website and our processes collect, the tools involved, and why. It applies to visitors to grnded.studio and to prospective and current clients.
2. Information you provide directly
- Enquiry and contact forms: name, email address, company name, and message content.
- Project engagements: billing details, project briefs, and any content, assets, or credentials you share with us to deliver the work.
- Email correspondence: the contents of any email you send to hello@grnded.studio.
3. Information collected automatically
When you browse this site, we and our service providers may automatically collect:
- IP address and approximate location (city or region level)
- Browser type, device type, and operating system
- Pages visited, time spent on site, and referring website
- Interaction data such as scroll depth and link clicks
This data is collected in aggregate for analytics purposes and is not used to identify you personally unless combined with information you've provided directly, such as through a contact form.
4. Tools and third parties involved
We use, or may use, the following categories of third-party tools to operate this site and our business. Specific providers may change over time; this list reflects the categories rather than a fixed vendor list:
- Website analytics: to understand how visitors use this site
- Hosting and content delivery: to serve this website reliably
- Email and communication platforms: to manage enquiries and client correspondence
- Accounting and invoicing software: to manage billing for client engagements
- AI-assisted software: some of the tools we use to draft, organise, or review information may incorporate artificial intelligence. We do not use AI to generate imagery or visual creative for client work; that is made by our team.
Each of these providers processes data under its own privacy and security terms, and we select providers that maintain reasonable data protection standards.
5. Retention
We retain personal information only as long as necessary for the purpose it was collected, including any period required to meet legal, accounting, or taxation obligations. Enquiry data from people who do not proceed to an engagement is periodically reviewed and removed where no longer needed.
6. Your choices
You can choose not to provide personal information to us, though this may limit our ability to respond to an enquiry or deliver a project. You can also manage automatically collected data through your browser and cookie settings, see our Cookie Policy for detail.
7. Related policies
This policy should be read together with our Privacy Policy and Cookie Policy.
8. Contact
Questions about our data collection practices can be sent to hello@grnded.studio.