1. About these terms
These Terms and Conditions ("Terms") govern the relationship between GRNDED Studio Pty Ltd, trading as GRND•ED Studio ("GRND•ED", "we", "us", "our"), and any person or organisation that engages us for services, uses this website, or otherwise deals with us ("you", "client"). By engaging GRND•ED, submitting an enquiry, or using this site, you agree to these Terms.
2. Our services
GRND•ED provides brand strategy, identity design, digital experience, content production, and growth services, typically delivered as defined projects or ongoing retainers as agreed in a separate proposal, quote, or statement of work ("Engagement Document"). Where these Terms conflict with an Engagement Document signed by both parties, the Engagement Document prevails for that engagement.
3. Quotes, scope and fees
Quotes are valid for 30 days unless stated otherwise. Fees are quoted in Australian Dollars and exclude GST unless stated otherwise. Work outside an agreed scope may be quoted separately before it proceeds. We'll always flag scope changes before doing the work, not after.
4. Payment terms
Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date. Retainer engagements are billed monthly in advance. Projects may require a deposit before work begins, with the balance invoiced on delivery or against agreed milestones. Overdue accounts may incur a pause in active work until payment is received.
5. Client responsibilities
You agree to provide timely feedback, approvals, and content or assets reasonably required for us to deliver the engagement. Delays in providing this may affect timelines and, where material, project fees.
6. Intellectual property
Unless otherwise agreed in an Engagement Document, ownership of final, delivered work transfers to the client upon payment in full. GRND•ED retains the right to display completed work in our portfolio, case studies, and promotional materials, including on this website, unless the client requests otherwise in writing and we agree to that request.
Working files, drafts, unused concepts, and proprietary tools, templates, or frameworks used to produce the work remain the property of GRND•ED unless separately licensed or assigned.
7. Third-party materials
Where a project incorporates licensed stock assets, fonts, or third-party software, those items remain subject to their own licence terms and are not owned by either party outright.
8. Cancellation
Either party may terminate an ongoing engagement with 30 days' written notice, or as otherwise specified in the Engagement Document. Work completed and costs reasonably incurred up to the termination date remain payable.
9. Confidentiality
Both parties agree to keep confidential any non-public information shared during the engagement, using it only for the purpose of delivering or receiving the services.
10. Liability
To the extent permitted by law, GRND•ED's liability for any claim arising from an engagement is limited to the fees paid for the specific service giving rise to the claim. Nothing in these Terms excludes rights that cannot be excluded under the Australian Consumer Law.
11. Website use
This website and its content, including copy, imagery, and code, are owned by GRND•ED or used under licence, and may not be reproduced without permission.
12. Governing law
These Terms are governed by the laws of Victoria, Australia, and any disputes are subject to the jurisdiction of its courts.
13. Contact
Questions about these Terms can be sent to hello@grnded.studio.